Angie
Senior Care Support — Family Nurse Practitioner
I had the opportunity to work alongside Heather while providing nursing care for a client who was seriously ill and receiving hospice care at home. Heather had initially been providing weekly household support, but as the client's condition changed, her role expanded significantly.
As the FNP on the case, I quickly came to appreciate how valuable Heather was to both the client and the care team. She was dependable, attentive, organized, and exceptionally capable of managing the many practical details that arise when someone is seriously ill at home. She helped maintain a comfortable, orderly environment and handled the everyday tasks and logistics that allowed me to remain focused on the client's clinical needs.
Heather was also an excellent communicator. She was observant, respectful of professional boundaries, and proactive about communicating concerns or changes that needed attention. Most importantly, she treated the client with genuine kindness and dignity.
After the client's passing, Heather continued to assist the family with the estate closeout. She was able to transition from providing hands-on household support to coordinating the many practical details that follow a loss — something that was an enormous help to the family during an already difficult time.
In my experience working with clients and families, finding someone who is both highly capable and genuinely compassionate is rare. Heather brings both qualities to her work. I would confidently recommend her to families who need a trustworthy professional to help manage the practical, logistical, and household aspects of caring for a loved one.